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Balanced scorecard (BSC)

Implementing strategy with clear targets
Your strategy gives your company clear targets, according to which day-to-day activities are defined. This requires a management model with which you can transform your strategic objectives into concrete measures and pursue their implementation directly.
The balanced scorecard is a suitable instrument for doing this within this service. Cross-functional and comprehensive measures as well as key performance indicators are defined, which are in direct relationship to your company objectives. You can thereby measure, pursue and control the development of your company with regard to strategic implementation. The balanced scorecard is different to the financial focus of other models and offers great freedom for company-specific adaptations.

Fact Sheet: Read more about our service using the balanced scorecard

How can MAK support you?
MAK supports you in all phases – from analysis and design to completion and implementation, till the continuous improvement of your BSC.


To be specific, MAK offers the following services in these areas, which may be tailored to your requirements in a modular format:

  • Introductory workshops in the fields "management model" and "BSC" according to your requirements
  • Review (second opinion) of your existing balanced scorecard (including strategy and conformity check) with qualified recommendations and possible measures
  • Analysis and presentation of effect relationships for your strategic objectives
  • Development of a balanced scorecard, customised as required for your company (including preparation and moderation of workshops)
  • Development of key performance indicator catalogues, to complete your balanced scorecard
  • Support in the evaluation and procurement of a IT-assisted solution according to your requirements
  • Support in the sustainable introduction of your balanced scorecard, to include the staff involved
  • Organisation and moderation of assessments, for the periodic evaluation and continuous improvement of your balanced scorecard


Possible support by MAK:

  • Project management
  • Support / coaching of your internal project team
  • Cooperation / support in your internal project team
  • Support by our specialists to complement your internal project team

We offer these types of cooperation in conjunction with the complete execution of a project as well as supporting individual project phases.

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MAK Consulting AG • Hübeliweg 1 • CH-3052 Zollikofen
Telephone: +41 31 382 06 00 • E-Mail: contact(at)mak.ch